Shipping policy

 

1. Shipping is free for orders over £100.00 (ex VAT) to UK mainland.
Delivery for orders under £100 (excluding VAT) is £7.99 plus VAT.

2. Free delivery applies only to mainland UK and does not extend to Scottish Highlands and Islands, Northern Ireland, Southern Ireland, Isle of Man, or other offshore islands.

3. Currently, we do not ship to the EU, Northern Ireland, Ireland, the Scottish Highlands, the Isle of Man, or other British islands.

4. We strive to provide next-day delivery for your convenience. However, please note that next-day delivery is not guaranteed. Factors such as courier delays, unexpected events, machine or IT breakdowns, or items going out of stock before your order arrives at our warehouse could affect the delivery time. By placing an order with us, you acknowledge and accept these potential delays.

5. Orders placed before 3pm GMT Monday to Thursday are typically delivered the next working day. Orders placed after 3pm GMT on Thursday will be delivered on Monday. Orders placed after 5pm on Friday will be delivered on Tuesday. For orders consisting of more than five boxes, please be aware that there may be an additional one-day delay in processing and delivery.

6. Delivery dates are estimates. We are not liable for delays caused by third parties or unforeseen events.

7. Goods pass to you upon full payment, including taxes and delivery costs. We reserve the right to repossess goods if payment is not made.

8. It is the customer's responsibility to ensure that the shipping address provided is accurate. Providing incorrect address details may result in items being delivered to the wrong location, which could lead to the loss of the order's value. Bulkify is not liable for any losses resulting from incorrect address information and will not accept refund requests under such circumstances. Please ensure you enter the correct address at the time of placing your order. If you realise a mistake has been made, contact us as soon as possible to rectify the issue.

9. Any delivery or redelivery charges resulting from errors made by the customer must be paid by the customer. We reserve the right to return the item and deduct the delivery and collection fees from the original payment, along with a £10 administration fee. The remaining amount will be refunded to the customer's original payment account.

10. It is the customer’s responsibility to ensure someone is available to receive the delivery at the specified address. Please arrange for your order to be delivered to a location where someone will be present. Packages are typically delivered on the next working day after payment is received.

11. All our services include tracking. If you contact us, we will be happy to provide you with the tracking details for your parcel.